To ensure the best possible delivery service, your order will be sent out via the most suitable carrier based on the size and weight of the order.

As soon as your products have been handed over to the courier, you’ll receive an e-mail with the tracking number and a link to a website that will allow you to monitor the status of your delivery at any time.

The total freight charge varies based on the country of destination:


Italy EUR 7


Your order will be delivered between 8 a.m. and 6 p.m. on weekdays, and a signature will be required on receipt.

In the event that you receive damaged products or your delivery is lost, you are kindly requested to contact our Customer Service


To ensure the highest payment security, Castelli uses PayPal for all online payments. PayPal accepts payments made via the most common credit cards or from a PayPal account. Your financial data will be processed directly by PayPal and will not be shared with Castelli.

The prices of the products shown on the website include Italian VAT (22%). The prices and availability of the products displayed on the website are subject to change without notice at any time.


Visit the online help info by clicking on the link below.

Email us
Care information
Warranty & Returns