New and unused gear can be returned within 30 days for a full refund (less shipping and handling). Product must be returned in the condition received and with the original packaging, including manufacturer tags.
[ 1 ] Attach hangtags and return items in their original product bags. Place all items along with a copy of the invoice back into the original packaging.
[ 2 ] Go to returns.sportful-us.com and enter the requested information to generate a return label. Print and apply to package. Be sure to place it over the original shipping label if you are reusing the original packaging. If you are unable to print the label, you can bring a digital version of the label on your phone to your UPS dropoff location.
[ 3 ] Drop your package off at any UPS drop-off location. Find your nearest location at www.ups.com/dropoff
[ 4 ] Returns are processed within 48 hours of receipt. Please note that most banks can take 5-7 business days for the credit to reflect on your account balance. For questions, contact firstname.lastname@example.org.
We are currently unable to facilitate exchanges. Please send back the unwanted item for a refund, and place a new order for the correct item.